Be Our Guest
We hope every guest at Salty Air Retreat enjoys their time!
Please read through our booking policies below to ensure
we are the right fit for you.
Check In
Check in is at 3pm. If we do not have a same day turn around and your home has been cleaned by our professional team already, then you are welcome to check in anytime after 10am. We will let you know if this is possible.
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You will receive the address of the property and directions once you have paid a deposit for your stay. We are happy to answer any questions about the property’s general location over the phone, such as proximity to the beach, grocery stores, etc.
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Check in includes an in-person tour of the property and the inside scoop on local events occurring during your stay! Once settled in, we are as hands-off as you’d like us to be. Always reachable via cell phone (numbers can be found in a welcome packet in the home).
Check Out
Check out is at 10am. Later checkout may be available depending on occupancy after your stay.
With any property there is a cleaning fee of $150-$250, depending on the size of the home. We ask that you leave our home ‘neat and tidy’, to help us have swift and thorough change overs.
Here is what ‘neat and tidy’ entails :
1) Beds left unmade, so we are clear as to which linens need laundering.
2) Dirty bath towels in the tub/shower and pool towels by fire pit.
3) Dishes clean and put away.
4) Trash taken out.
5) Leave the fridge free of perishable foods. Condiments are OK to leave for the next guests.
If our home is ‘neat and tidy’ and nothing is damaged or missing, then we will return 100% of your deposit to you. Regardless, you will receive your deposit within 14 days of check out.
Beach towels are provided in each home. Be sure to hit up the beach for an epic sunset!
Refunds
We advertise with several sites and they all run their businesses slightly differently, when it comes to refunds for cancelations. Please check with them to see what their policies are.
For those who book directly with us, our policy is: if the cancelation is at least 30 days before the arrival date, we will refund 100% of the deposit.
If it’s 29 days or less to arrival, we keep 100% of the deposit, unless we are able to rebook your dates. Then, of course we will be happy to refund 100% of the deposit to you.
Exceptions are made with written orders by the Government.
We have only had a couple of cancelations in over a decade of business and we have always been able to refund 100%. We pride ourselves on being fair and running an honest business.
Capacity
Group size does matter! When we say a property sleeps 4 or 10 – we mean that our home accommodates that many people 24/7. These historic homes were designed for small families and can’t party like they used to. If you want to have a large gathering, we are happy to help you find an off site location. Respecting our homes and neighbors are crucial to us!
Noise
We love our neighbors and we want them to continue loving us!
Daytime, joyful noise is welcomed. Picture your grandmother living next door. We encourage laughter and music, please keep it light and clean!
Please wrap up your outdoor gatherings by 10pm and keep it mellow until 8am. It’s actually a San Diego Ordinance that we support. Any noise that is detected at the curb from 10pm – 8am is a violation. We support this ordinance and it is grounds for breaking your lease.
Pets
We allow dogs in two of our homes; Namastay and Gem. Unfortunately we are unable to allow any additional pets in Modern Loft and any pets at all in Rolling Hills. We do have a dog living with us on the property where Modern Loft is and will be in our shared backyard. Rolling Hills is a pet free home altogether.
We are happy to refer you to local kennels and pet sitters. As pet owners ourselves, we understand how tough it can be to travel with pets. We hope you understand.
